Required Skills: (CHASSIS) AND ("VOLVO TRUCK") AND ("TECHNICAL SUPPORT") AND ("MACK TRUCK")

Job Description

Job Description:-

Provide technical support and technical problem solving on issues reported by the market. Visit markets and customers to support when there are reported technical problems. Conduct root cause analysis for product quality issues detected, define containment action when applicable and follow-up solution effectiveness. Utilize data acquisition and analysis tools.

Expert level knowledge necessary in data acquisition and data analysis in diagnosing truck issues. Expert level knowledge necessary in the design and development of Class8 Volvo and Mack truck powertrain, chassis, and electrical/electronic systems, as well as in-depth knowledge of Volvo and Mack truck troubleshooting & repair and NA workshop service practices.

Responsibilities typically include: Managing large (end to end) technical problem solving with limited oversight from manager. Problems faced are difficult and often complex.