Job Title: Salesforce Marketing Cloud Marketing Campaign Specialist

Location: Lansing, MI 48933 (100% remote in USA.)

Contract: Duration:6+ months.

Job Type: Part time or C2C

Rate: $65/hr

8+ required

VISA: GC & USC only

Seeking a part-time expert in Salesforce Marketing Cloud to provide service offerings and end user support. This on-call role entails 5-15 hours per week for 6 months with potential for growth.

• Extensive Experience and Knowledge of Salesforce Marketing Cloud Features and Support.
• Knowledge of coding, specifically with AMPscript, SQL, HTML, and CSS.
• Experienced in production support and problem solving for Salesforce Marketing Cloud including Service Cloud Integrations.
• Be able to work directly with business/production owners on priorities and balancing work loads.
• Strong written and verbal skills with the ability to simply explain technical topics to a non-technical audience.

• Train and support BHSP on MC features, including Journey Builder, data extensions, permissions, and more.
• Identify solutions for complex problems, update automatic sends, configure features, and assist with AMPscript.
• Create training resources and consult on MC best practices.
• Conduct root cause analysis and perform audits to ensure integration with Service Cloud.

• Extensive Salesforce Marketing Cloud expertise.
• Proficiency in AMP script, SQL, HTML, and CSS.
• Experience in training facilitation and documentation.
• Strong problem-solving skills and production support experience.
• Ability to communicate technical concepts clearly to non-technical audiences.