ServiceNow Telecommunication Service Management
- Rigusinc
16 Days Ago
65-70 per Hourly
NA
Arlington-VA
8-16 Years
Job Description
* Certified System Administrator (CSA).
* Bachelor’s degree in computer science, Information Technology, or related field.
* Minimum of 8 years of experience working with the ServiceNow platform.
* Experience in Business Process Consulting.
* Proven experience in implementing and customizing ServiceNow Telecom Service Management (TSM) modules, including Service Desk, Incident Management, Change Management, and Configuration Management.
* Strong understanding of telecom service management principles, processes, and standards (e.g., ITIL).
* Experience with JavaScript, HTML, CSS, and other web technologies.
* Excellent problem-solving skills and attention to detail.
* Strong communication and interpersonal skills, with the ability to interact with clients at all levels of the organization.
* Experience with CSM, FSM and other ServiceNow modules is a plus.
