Technical Services Manager
  • Infojini Inc
10 Days Ago
NA
NA
Hampton-VA
8-12 Years
Required Skills: ERP software
Job Description
In depth working knowledge of Financials ERP software as it relates to technically supporting financial applications. 
• Technical knowledge of ERP Applications. 
• Must have the ability to quickly identify problems and implement solutions with minimal downtime 
• Must have strong critical thinking skills, using logic and analysis to identify the strengths and weaknesses of different approaches. 
• Strong interpersonal, organizational and communication skills are essential 
• Strong people manager who can handle a varied workload and potential stressful situations 
• Able to work with groups to build consensus 
• Positive, flexible, pro-active approach to delivery 
• Able to deal with uncertainty. 
• Reliability and willingness to assume responsibility for achieving team goals. 
• Strong customer service background. Detail oriented, with excellent verbal, written, interpersonal presentation and negotiation skills. 
• Experience managing programs involving full life cycle deployment from conception to production managing and working with departments on all aspects of solution delivery. 
• Ability to motivate, inspire, counsel, and facilitate individuals and teams to take responsibility and accountability for the goals will be an added advantage. 
• Implement and lead an effective business process change management process that pro-actively identifies business process changes and incorporates an appropriate impact analysis and approval for such changes across the project team 
• Good interpersonal skills with experience interfacing effectively between business and IT teams. 
• Ensuring regulatory compliance, at all times, by defining and ensuring adherence to established  processes and maintaining updated documentation at all times. 
• Strong quantitative, analytical and problem-solving skills. 
• Ability to effectively convey information and work well in structured and non-structured environments. 
• Ability to interface with end users and effectively understand and support their requirements. 
• Ability to handle multiple tasks simultaneously and meet multiple deadlines. 
• Ability to effectively multi-task and adapt to a rapidly changing environment. 
• Excellent written and verbal communication skills with a strong customer focus. 
• Proven experience using Microsoft Office Suite (Excel, Word, Projects, etc.). 
• Adhere to Project Management practices and business change control process 

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