Required Skills: Azure AD, Okta, Ping Identity, SailPoint, PowerShell, Azure

Job Description

 Image Deployment and Management:
o       Manage and deploy images using Intune Autopilot.
o       Create and maintain image life cycles for various operating systems.
o       Ensure seamless deployment and updates of endpoint devices.
o       Understanding/experience on legacy tools like MDT/OSD will be helpful.
o       Good experience with JamF in managing Mac OS endpoints.
2.      Security and Compliance:
o       Implement and manage security policies using Intune and Microsoft Defender.
o       Good experience in managing and enhancing Identity & Access Management tools and processes.
o       Good experience with Privilege Management Tools like Beyond Trust or similar ones.
o       Monitor and respond to security threats and vulnerabilities.
o       Ensure compliance with organizational security standards.
3.      Patch Management and Vulnerability Management:
o       Use SCCM/Intune for patching and managing vulnerabilities.
o       Experience with Azure Update Manger/Manage Engine would be a plus.
o       Regularly update and maintain endpoint security.
4.      Operating Systems and Device Management:
o       Provide support for all versions of Windows operating systems and Mac OS.
o       Manage meeting room devices such as Surface Hubs, MTRs, and Crestron panels.
o       Configure and manage endpoint hardware and drivers.
o       Ensure Hardware inventory and CMDB management.
5.      Mobile Device Management
o       Proficiency in managing iOS and Android devices from onboarding to offboarding. Experience with Apple Business Manager and Google Play store a must.
o       App deployments and mobile threat detections.
o       Securing the Corporate and BYOD devices.
6.      Identity and Access Management (IDAM):
o       Utilize tools like One Identity Active Roles Server, Azure AD, Okta, Ping Identity, and SailPoint.
o       Manage user identities, onboarding and offboarding workflows. Dynamic groups and DL creations and management and manage access controls.
7.      Scripting and Automation:
o       Develop and maintain PowerShell scripts for automation and management tasks.
o       Lead and implement automation initiatives using Microsoft Copilot.
8.      Server and Directory Services:
o       Must have good experience in managing Windows Servers and Active Directory environments.
o       Exposure to VMWare and managing servers in AWS/Azure cloud platforms.
o       Must have good experience in managing Azure Active Directory, License Management and M365 suite of applications.
9.      VDI
o       Design, implement & manage Azure/Windows Virtual Desktops, Windows 365 PCs.
o       Any exposure with other VDI solutions like VMWare Horizon etc. are welcome.
o       Performance Optimization and security controls implementation.
10.     AI & Digital Experience Management:
o       Improve digital experience using tools like Nexthink and similar tools.
o       Gen AI tools implementation and exposure.
o       Advance analytics from Intune and Nexthink.
o       Research, Recommend and perform PoC for new AI Agentic solutions.
o       Configure and manage endpoints for optimal user experience.
o       Drive continuous improvement projects delivering impressive RoI outcomes for the client.
11.     Project and Stakeholder Management
o       Responsible for direct stakeholder management.
o       Lead the offshore and onsite teams successfully leading from the front technically and professionally.
o       Reporting, Identifying and driving continuous Improvement initiatives & revenue growth.
o       Drive the weekly, monthly and quarterly governance calls.
Qualifications:
•       Bachelor’s degree in computer science, Information Technology, or a related field.
•       At least 5 years of recent experience in the latest modern desktop management and related technologies.
•       Extensive experience with Intune Autopilot, SCCM, and Microsoft Defender.
•       Proficiency in managing Windows and Mac OS environments.
•       Experience with meeting room devices (Surface Hubs, MTRs, Crestron panels).
•       Strong knowledge of IDAM tools (One Identity, Azure AD, Okta, Ping Identity, SailPoint).
•       Advanced PowerShell scripting skills.
•       Experience with Windows Servers, Active Directory, Azure Active Directory, and Azure Virtual Desktops.
•       Familiarity with digital experience management tools like Nexthink.
•       Proven track record of leading and implementing automation initiatives.
•       Excellent problem-solving and communication skills.