Telemedia AV Network Engineer
- JS Consulting Solutions
15 Days Ago
NA
NA
Newport Beach-CA
0+ Years
Required Skills: AV, Video Conferencing, Networking, Unified Collaboration System Technologies, VMWare and virtualization technology, Cisco Unified Communications Manager 11.x or above, layer 2 and 3 Cisco route/switch technologies, Microsoft Office, Lucid Charts, Service Now
Job Description
Must have Valid LinkedIn profile.
Must have excellent communication
Candidates must also be local to the area or non-local will work if they can relocate at their own expenses.
Make sure candidates are fine doing small video screening with my vendor.
Job Description-:
This is a senior role, so at least 10 years’ experience candidate required.
Perform daily quality assurance activities to ensure uptime and standardization.
Responsible for overseeing Telemedia video projects
Create and maintain all project documents, including drawings, specifications, scope of work, and maintenance schedules
Maintain a thorough understanding of associated products within Telemedia including but not limited to; Zoom Cloud, Microsoft Teams, Cisco Webex, Cisco video conference software/hardware, basic firewall, streaming applications, Crestron, Biamp
Facilitate occasional trainings to team members and/or end users as necessary
Coordinate activities with local facilities, carriers, and support vendors as required.
Regularly inspect video conference rooms for quality of environment as preventative measures.
Ensure all A/V components within office meet Telemedia standards and expectations
Meet all targets and SLAs as it pertains to incidents identified in ServiceNow and Projects tracked within Jira
Troubleshoot and support A/V network environment which may include modifying Cisco Routers/Switches (layer 2 & 3), loading configurations, and coordinating with Telco/3rd party providers
Navigate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.
Ensure inbound service requests and critical alerts are handled in a timely manner
Responsible for overseeing Telemedia video projects
Create and maintain all project documents, including drawings, specifications, scope of work, and maintenance schedules
Maintain a thorough understanding of associated products within Telemedia including but not limited to; Zoom Cloud, Microsoft Teams, Cisco Webex, Cisco video conference software/hardware, basic firewall, streaming applications, Crestron, Biamp
Facilitate occasional trainings to team members and/or end users as necessary
Coordinate activities with local facilities, carriers, and support vendors as required.
Regularly inspect video conference rooms for quality of environment as preventative measures.
Ensure all A/V components within office meet Telemedia standards and expectations
Meet all targets and SLAs as it pertains to incidents identified in ServiceNow and Projects tracked within Jira
Troubleshoot and support A/V network environment which may include modifying Cisco Routers/Switches (layer 2 & 3), loading configurations, and coordinating with Telco/3rd party providers
Navigate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians and documentation.
Ensure inbound service requests and critical alerts are handled in a timely manner
Qualifications:
Bachelor’s Degree in Computer Science, Electronics or equivalent experience in a Cisco Collaboration related field.
Strong working knowledge of A/V, Video Conferencing, Networking, and Unified Collaboration System Technologies
Requires analytical and technical skill to troubleshoot equipment, diagnose, and resolve issues.
Basic understanding of VMWare and virtualization technology
Experience with Cisco Unified Communications Manager 11.x or above
Basic understanding in layer 2 and 3 Cisco route/switch technologies
Proficiency in Microsoft Office, Lucid Charts, and Service Now
Requires analytical and technical skill to troubleshoot equipment, diagnose, and resolve issues.
Basic understanding of VMWare and virtualization technology
Experience with Cisco Unified Communications Manager 11.x or above
Basic understanding in layer 2 and 3 Cisco route/switch technologies
Proficiency in Microsoft Office, Lucid Charts, and Service Now
