Required Skills: ServiceNow, JavaScript, Glide
Job Description
Role: ServiceNow Lead Developer / Architect
Location: Onsite – Miramar, FL
Note: Only candidates with verified U.S. work experience will be considered/Active LinkedIn Profile Required
Job Overview:
We are seeking a ServiceNow Lead Developer/Architect to lead the design, configuration, and development of scalable solutions on the ServiceNow platform. The ideal candidate will be a technical leader and hands-on contributor, collaborating with business stakeholders and guiding both onsite and offshore teams.
Key Responsibilities:
- Architect and Lead full lifecycle ServiceNow implementations and custom application builds.
- Translate business requirements into functional solutions, working closely with stakeholders and analysts.
- Develop and enhance ServiceNow modules and applications, including custom solutions.
- Lead platform governance, standardization, and performance optimization efforts.
- Configure and manage core modules: Incident, Problem, Change, CMDB, Service Catalog, Knowledge, etc.
- Coordinate with U.S.-based and offshore teams to implement and support platform solutions.
- Manage integrations with third-party systems, including LDAP, SSO, and REST/SOAP APIs.
- Oversee platform upgrades and maintenance.
- Communicate progress to leadership and support internal service delivery goals.
Required Skills & Qualifications:
- 5+ years of hands-on ServiceNow development and administration experience.
- Strong background in architecture, custom app development, and module configuration.
- Skilled in JavaScript, Glide, Script Includes, UI Policies, and Business Rules.
- Prior experience in or with the healthcare industry is a plus.
- Proven ability to gather and document requirements and deliver process-based solutions.
- Strong reporting and dashboard-building skills within the ServiceNow platform.
- Understanding of Access & Identity Management, LDAP, and SSO.
- Excellent leadership and communication skills for team and stakeholder coordination.
- Bachelor’s degree in a relevant field or equivalent hands-on experience.
Preferred Skills:
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Experience implementing Agile practices in ServiceNow environments.
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Exposure to telecom or mobility support use cases.
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ServiceNow Certifications: Application Developer or Architect (preferred).
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Experience with process improvement and platform optimization.