Required Skills: ServiceNow Certification, ServiceNow ITSM, Change and event Management

Job Description

Job Title: ServiceNow Developer

Location: 100% Remote – Dallas, TX

Duration: 7 months contract, possible extension into 2026

CST or EST candidates only, Will work 8 to 5. IF the are exceptional candidates with a solid work history and excellent comm skills the interview process is with the tech lead who is very smart and expects top-skills.  

Job Description:

We are seeking a skilled ServiceNow Developer with a minimum of 7 years of experience to join our dynamic team. As a global company, we are seeking a seasoned developer with experience in the Asset, Incident, Problem, change and Event management.

Responsibilities:

• Configure and implement ITSM related business processes into ServiceNow including Asset, Incident, Problem, Change and Event Management processes.
• Design and develop enhancements for the existing ITSM modules and help fix issues or defects which arise in the production environment.
• Collaborate with cross-functional teams to analyze, design, and implement solutions using ServiceNow platform.
• Customize and enhance ServiceNow workflows, forms, and business rules to meet organizational requirements.
• Conduct thorough testing and debugging of ServiceNow applications to ensure optimal performance.
• Provide technical expertise and support to resolve issues related to ServiceNow implementations.
• Stay informed about the latest ServiceNow features and updates to continuously improve our systems.

Qualifications:

• Hands-on experience implementing ServiceNow ITSM and use cases including Asset, Incident, Problem, Change and Event Management.
• 3+ years' experience building ITSM processes, models and workflows within the ServiceNow environment.
• ServiceNow Certifications a strong plus.
• Self-motivated, creative problem-solver who can adapt to evolving customer requirements.
• Able to work effectively in an environment with many competing and high priority demands.
• Serve as the Principal ServiceNow application developer responsible for implementing ITSM solution design using best industry practices
• Strong understanding of ServiceNow architecture, scripting, and configurations.
• Experience working in a global company environment, understanding diverse business needs.
• Effective communication skills to interact with stakeholders and convey technical concepts.
• Results-oriented mindset with a focus on delivering high-quality solutions on time.