ForgeRock (L3) Support Engineer
- Fuge Technologies Inc.
16 Hours Ago
NA
NA
Plano-TX
13-18 Years
Required Skills: AM, IDM, DS, IG
Job Description
Position: ForgeRock (L3) Support Engineer
Experience: 13+ Years
Location: Plano, TX
Experience: 13+ Years
Location: Plano, TX
Summary:
Seasoned IAM professional with 13+ years of experience in architecting, deploying, and supporting ForgeRock Identity Platform solutions (AM, IDM, DS, IG). Proven leadership in managing incident resolution (L3), integrating Social IDPs, performing system health checks, and designing scalable IAM solutions aligned with enterprise goals.
Key Skills:
✔ ForgeRock (AM, IDM, DS, IG)
✔ IAM Protocols (SAML, OAuth2, OIDC, LDAP)
✔ Incident Management (ServiceNow, Jira)
✔ Monitoring, Log Analysis, Shell/Python Scripting
✔ System Architecture, Documentation & RCA
✔ ForgeRock (AM, IDM, DS, IG)
✔ IAM Protocols (SAML, OAuth2, OIDC, LDAP)
✔ Incident Management (ServiceNow, Jira)
✔ Monitoring, Log Analysis, Shell/Python Scripting
✔ System Architecture, Documentation & RCA
Responsibilities:
- Lead IAM architecture design and roadmap planning
- Resolve L3 issues and support production deployments
- Integrate Identity Providers & perform health checks
- Collaborate with cross-functional teams for end-to-end IAM support
- Maintain system documentation and ensure best practices
