Senior Business Analyst, Senior Business System Analyst
- Techrique
21 Days Ago
NA
NA
San Francisco-CA
10-15 Years
Required Skills: Salesforce, CPQ
Job Description
Senior Business/System Analyst
Location:- Bay area, CA (Candidate must be local to Bay area, CA)
Fulltime role
Location:- Bay area, CA (Candidate must be local to Bay area, CA)
Fulltime role
We're looking for a Senior Business/System Analyst to drive requirements gathering and process optimization for a Salesforce CPQ to Revenue Cloud transition project at aleading technology company.
Responsibilities:
• Lead workshops, interviews, and benchmarking sessions with business stakeholders to elicit and document current CPQ processes and future RCA
requirements.
• Analyze end-to-end business processes for quotes management, identifying gaps, ineNiciencies, and opportunities for automation, AI integration, and
enhancements.
• Translate business needs into detailed functional and technical requirements, including user stories, process flows, use cases, and data mappings.
• Collaborate with architects, developers, and AI SMEs to align requirements with RCA capabilities, such as Flow Designer and Agentforce.
• Support solution design by validating requirements against business objectives and facilitating iterative feedback.
• Identify risks in process transitions and recommend mitigations to ensure seamless migration.
• Work with cross-functional teams to benchmark CPQ implementations and design optimized RCA workflows.
• Provide senior-level insights on process improvements, leveraging generative AI for acceleration in requirements refinement.
• Document and maintain requirements artifacts for traceability throughout the project lifecycle.
• Act as a bridge between US-based stakeholders and global delivery teams.
Responsibilities:
• Lead workshops, interviews, and benchmarking sessions with business stakeholders to elicit and document current CPQ processes and future RCA
requirements.
• Analyze end-to-end business processes for quotes management, identifying gaps, ineNiciencies, and opportunities for automation, AI integration, and
enhancements.
• Translate business needs into detailed functional and technical requirements, including user stories, process flows, use cases, and data mappings.
• Collaborate with architects, developers, and AI SMEs to align requirements with RCA capabilities, such as Flow Designer and Agentforce.
• Support solution design by validating requirements against business objectives and facilitating iterative feedback.
• Identify risks in process transitions and recommend mitigations to ensure seamless migration.
• Work with cross-functional teams to benchmark CPQ implementations and design optimized RCA workflows.
• Provide senior-level insights on process improvements, leveraging generative AI for acceleration in requirements refinement.
• Document and maintain requirements artifacts for traceability throughout the project lifecycle.
• Act as a bridge between US-based stakeholders and global delivery teams.
Qualifications:
• 8+ years as a Business or System Analyst in technology/software environments, with 4+ years focused on Salesforce projects.
• Strong familiarity with Salesforce CPQ concepts and revenue management; experience with RCA is a significant plus.
• Expertise in analytical tools, process modeling (e.g., BPMN, UML), and requirements management software (e.g., Jira, Confluence).
• Proven ability to identify AI opportunities for process automation and optimization.
• Excellent communication, facilitation, and stakeholder management skills, especially with senior executives.
• Experience in Agile methodologies and working in distributed teams.
• Bachelor's degree in Business, IT, or related field; certifications like CBAP or Salesforce Business Analyst preferred
