IT Support Specialist
  • Sumeru INC
8 Days Ago
25-28 per Hourly
NA
Phoenix-AZ, Boston-MA, New York-NY, Charlotte NC-NC
3-10 Years
Required Skills: Desktop, Cable, IP, Infrastructure
Job Description

Infrastructure cabling experience
Support of IP devices experience
• 3 to 5 years of demonstrable ‘hands-on’ IT work experience supporting and resolving diverse PC desktop software and hardware issues

Description

This list is intended to reflect the current job but there may be additional essential functions and certainly nonessential job functions that are not referenced Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so observing of course any legal obligations including any collective bargaining obligations

Design and Implementation Develop and implement robust IT infrastructure solutions including servers networks and storage systems

Maintenance and Support Perform regular maintenance and updates to IT systems troubleshoot and resolve technical issues and support endusers

Troubleshooting Resolve complex technical issues escalated from Level 1 and Level 2 support teams providing expert level troubleshooting and problem resolution

Security Management Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies

Collaboration Work closely with other IT professionals including network engineers system administrators and security specialists to ensure seamless integration and operation of IT systems

 

Bachelor’s degree in Computer Science Computer Engineering Technology Information Systems CISMIS Engineering or related technical discipline or equivalent experience training

3 to 5 years of demonstrable hands-on IT work experience supporting and resolving diverse PC desktop software and hardware issues

Must be willing to travel

 

Top requirements

  • Infrastructure cabling experience
  • Support of IP devices experience
  • effective communication attention to detail

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