ServiceNow Architect
- Synchrony Systems Inc.
4 Days Ago
100000-140000 per Annum + Benefits
Yearly
Atlanta-GA
6-44 Years
Required Skills: ServiceNow Architect, ITSM, ITOM, Now Assist
Job Description
Note: This role is not open for C2C/C2H/1099 or any contract arrangements
Job Description
- Deep knowledge and experience in ServiceNow ITSM, ITOM modules
- Experience in developing workflows, customizing forms in ServiceNow
- Experience in ServiceNow VA and Now Assist
- Experience in integrating ServiceNow with monitoring, AI Ops and automation tools (PagerDuty, Ansible)
- Understanding of on-prem and AWS Infra/application components to Integrate and execute automations
- Understanding of monitoring and AI Ops tools
Roles & Responsibilities:
- Lead design and implementation of ServiceNow automation workflows in ITSM, ITOM modules
- Lead the discussion with application and infra stakeholders, conduct workshops to understand and finalize the requirements
- Design and solution integration of ServiceNow with IT Ops, monitoring and automation tools
- Planning and implementation of new features in ServiceNow (ServiceNow VA, Now Assist)
- Lead and guide offshore/onshore teams to track and implement the solution as per the expectations
Benefits Overview
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
