Required Skills: SAP IS-U FICA, SAP FI/CO, stakeholder, CRM
Job Description
Configure and support SAP IS-U FICA processes including:
Contract Accounts Receivable & Payable (FI-CA)
Payments and Dunning
Collections Management
Write-offs and Returns Processing
Security Deposits
Payment Lots and Cash Desk
Work closely with business stakeholders to gather and analyze requirements.
Support integration between SAP IS-U modules such as Billing, Device Management, CRM, and SAP FI/CO.
Participate in system testing, defect resolution, and production support activities.
Prepare functional specifications and coordinate with technical teams for developments and enhancements.
Assist in data migration, cutover, and go-live support activities.
Provide process optimization recommendations and best practices for utilities operations.
Collaborate with offshore and onsite teams in an agile project environment.
Required Skills
Strong hands-on experience in SAP IS-U FICA.
Experience with SAP Utilities implementations or support projects.
Knowledge of integration with SAP FI/CO and other IS-U modules.
Experience in configuration, testing, and troubleshooting.
Understanding of utility industry business processes.
Excellent communication and stakeholder management skills.