ServiceNow Implementation Lead
- TechTandem Inc.
3 Days Ago
60-65 per Hourly
W2, C2C
New York-NY
10-20 Years
Required Skills: ServiceNow implementation, configuration, ServiceNow ITSM implementation
Job Description
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
- Strong hands-on experience in ServiceNow implementation and configuration
- Proven experience leading ServiceNow ITSM implementation projects in enterprise environments
- Deep expertise in:
- ServiceNow ITSM modules
- CMDB design and implementation
- Workflow configuration, scripting, and integrations
- Strong understanding of ITIL framework and service management processes
- Experience managing implementation teams and vendor partners
- Excellent stakeholder management and communication skills
Preferred Qualifications
- ITIL v4 certification.
- ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
- Experience deploying or scaling ServiceNow in a global or multinational organization.
- Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.
