SAP BASIS Specialist
- LanceSoft Inc.
50 Min Ago
NA
C2C
Remote
5-8 Years
Required Skills: SAP ABAP, JAVA stacks, SAP RISE, SAP Cloud ERP Private, SAP S/4HANA
Job Description
KEY RESPONSIBILITIES:
- Provide 24/7 on-call and after-hours support, as required.
- Lead primary SAP BASIS administration for major enterprise applications.
- Provide secondary administration support for other enterprise applications.
- Troubleshoot and resolve system issues, acting as the primary point of contact.
- Work closely with CLIENT analysts and technical teams to resolve system outages or performance issues.
- Schedule and coordinate SAP system installs, upgrades, patches, backups, and restorations.
- Perform OS, application, database, and client tool patching and migrations.
- Fully test patches in non-production environments before deployment; evaluate and install software patches as needed.
- Configure systems and applications technically, ensuring alignment with CLIENT standards.
- Ensure application availability per Service Level Agreements.
- Perform system sizing and capacity planning.
- Act as vendor liaison for bug fixes, licensing, and maintenance.
- Report to CLIENT management with status updates, issues, and progress.
- Interface with business units and application users for support and troubleshooting.
- Install new application releases and version upgrades.
- Support, monitor, test, and troubleshoot hardware and software issues as related to SAP platform.
- Develop and maintain documentation, procedures, and inventories for SAP system administration, including architecture, backup policies, and user management.
- Manage application security, including user administration.
- Provide desktop support and coordinate or deliver user training as needed.
- Evaluate software and hardware and provide technical recommendations.
- Automate tasks and streamline administrative processes in collaboration with IT and support teams.
- Coordinate application support with other CLIENT resources (security, network, operations, application development).
- Configure, maintain, and monitor batch jobs and scripts; resolve related errors.
- Participate in disaster recovery planning, testing, and documentation.
- Maintain fault tolerance and disaster recovery plans for SAP systems.
