ServiceNow Project Manager
- Tanisha Systems Inc.
2 Days Ago
NA
W2
Austin-TX
8-14 Years
Required Skills: ServiceNow, PPM, PMO, Agile, Stakeholder
Job Description
Must Have Technical/Functional Skills:
Owns delivery coordination for their hub. Single point of contact to the Architect for resourcing,
scheduling and escalation. Accountable for SLA adherence and utilization reporting.
Owns delivery coordination for their hub. Single point of contact to the Architect for resourcing,
scheduling and escalation. Accountable for SLA adherence and utilization reporting.
TECHNICAL SKILLS
• ServiceNow project delivery scoping and coordination
• Risk and issue management
• Agile delivery execution
• Capacity Planning, Sprint and backlog management
• ServiceNow PPM, PMO and reporting tools
• ServiceNow project delivery scoping and coordination
• Risk and issue management
• Agile delivery execution
• Capacity Planning, Sprint and backlog management
• ServiceNow PPM, PMO and reporting tools
BEHAVIOURS
▸Stakeholder mgmt across TCS and ServiceNow
▸Escalation handling and conflict resolution
▸Onboarding coordination for new TCS resources
▸Stakeholder mgmt across TCS and ServiceNow
▸Escalation handling and conflict resolution
▸Onboarding coordination for new TCS resources
CERTIFICATIONS:
PMP or equivalent
CSA preferred
Agile certified
