Desktop Support
- Eniac Systems Inc.
1 Days Ago
NA
W2
Midland-TX
6-8 Years
Required Skills: Desktop
Job Description
Provides second-line investigation and diagnosis.
Resolves and closes incidents service requests as per the procedures allocated timelines Logs relevant incident service request details as per process in ITSM tool.
Communicate with client regarding incident progress Ensures tickets are updated at all times until issues are resolved Comply with Quality Health Safety Environment (QHSE) and IT policies Liaise with clients
IT support groups and 3rd party providers when necessary
Essential Skills: Desktop Management - Infrastructure Services (IS)
Desirable Skills:
Keyword:
Skills: Desktop Management - Infrastructure Services (IS)
