Required Skills: Adobe Experience Manager, AEM, Cloud Service, Dispatcher, CDN, Next.js, React, REST APIs, cloud-native architectures, cloud deployments, Vercel Platform Administration, Next.js, React, REST APIs, cloud-native architectures
Job Description
We're seeking an experienced Cloud Engineer / Vercel Platform Support Engineer to support and mature enterprise cloud-hosted digital platforms. This is a brand-new platform ownership role focused on building operational excellence, governance, reliability, and support processes for Vercel while working with modern web technologies and cloud-native architectures.
Key Responsibilities:
✅ Administer and support the Vercel hosting platform for enterprise web applications
✅ Partner with Product Owners, Architects, Security, and Development teams
✅ Drive incident management, root cause analysis, and service restoration
✅ Implement platform governance, monitoring, automation, and observability
✅ Support deployments, user access administration, and platform reliability
✅ Establish repeatable operational processes and ITGC-compliant service offerings
✅ Support Next.js, React, APIs, and cloud-native applications hosted on Vercel
Required Skills:
✔ 5+ years supporting Adobe Experience Manager (AEM) platforms
✔ Strong experience with AEM as a Cloud Service
✔ Expertise in Dispatcher, CDN, and cloud deployments
✔ Experience with Vercel Platform Administration
✔ Knowledge of Next.js, React, REST APIs, and cloud-native architectures
✔ Platform monitoring, automation, and observability experience
✔ Incident Management & Root Cause Analysis (RCA)
✔ Enterprise platform governance and production support
Education & Experience:
🎓 Bachelor's Degree Required
💼 5–7+ years of relevant experience