Required Skills: Salesforce Development, Technical Design, Salesforce Experience Cloud , Salesforce AI
Job Description
Roles & Responsibilities:
Design, develop, test, and deploy Salesforce customizations and integrations
Build scalable apps using Apex, LWC, and declarative tools
Collaborate with product owners, analysts, and QA to deliver high quality solutions
Maintain data integrity, security rules, and access models
Optimize performance and troubleshoot platform issues
Participate in Agile ceremonies and contribute to technical planning
Ensure adherence to Salesforce and industry best practices
Mentor junior developers and conduct code reviews
Essential Skills:
Generic Managerial/Soft Skills
Strong communication and stakeholder management skills
Ability to work in cross functional teams
Excellent problem solving and analytical thinking
Time management and multi-tasking abilities
Leadership skills for senior or lead roles
Strong documentation skills
Experience or understanding of BFSI domain concepts, such as:
Banking Processes Retail/Commercial banking workflows
Customer onboarding & KYC processes Loan origination, mortgage lifecycle, and underwriting
Case management for disputes, service requests
Regulatory & Compliance Awareness
KYC/AML standards
Risk assessment and fraud monitoring flows
Audit and data governance requirements
Product Knowledge Deposits, credit card, loans, mortgages
Financial transaction handling and dispute resolution
Call center/service workflows for banking customers
BFSI-Specific Salesforce
Use Cases Integration with core banking systems
Customer 360 views tailored for financial advisors
Service Cloud for banking contact centers
Lead-to Opportunity flows specific to financial products
Desirable Skills:
Keyword:
Skills: Digital : Salesforce Development and Technical Design ~ Digital : Salesforce Experience Cloud ~ Salesforce AI Experience Required: 10 & Above