Required Skills: AI, ML, Python, NLP, Text classification Clustering, Python ML, NumPy, Pandas, Scikitlearn, XGBoost

Job Description

IVR domain Business Analyst with AI experience

Must Have Skills

AI ML Very strong proficiency in Python Proven expertise in NLP, including Text classification Clustering
Python ML NumPy, Pandas, Scikitlearn, XGBoost
spaCy, Hugging Face Transformers, NLTK, SentenceTransformers

Nice to have skills
LLM Frameworks LangChain, LlamaIndex, OpenAI SDK Agentic AI (Good to Have) LangGraph, AutoGen, CrewAI Data & SQL Oracle, MySQL, SQLAlchemy
Vector Databases FAISS, Pinecone, Weaviate, Qdrant LLMOps MLOps (Good to Have) MLflow, Weights & Biases, BentoML, Airflow

Complete job description -Good understanding about Contact Center TechnologyCCT Concepts 7 years of experience in technical writing of business requirements Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems.