Required Skills: Salesforce implementation projects, Project Management, Agile Management, technical work, cross-functional Salesforce transformational programs, Salesforce Administrator certification, SAFe Agile, Enterprise program governance, Scope, schedule and financial management, Issue and risk management, Vendor, contract and resource management, Steering committees, execution governance, Team velocity and iteration-progress management, stakeholder management
Job Description
SFDC Program Manager
Job Responsibility
• Lead the successful implementation of large scale, transformative IT programs.
• Charter large scale IT investments by facilitating the definition of program objectives, success criteria, scope, governance multi-year schedule, and budget.
• Define effective program management processes, structure, roles, and responsibilities to the successful execution and delivery of business objectives.
• Lead business and IT executives in scope alignment and definition sessions, identify program critical success factors, and drive mitigation of significant issues and risks.
• Manage multiple technical teams providing technology and methodology leadership, ensuring the delivery of elegant and innovative IT solutions to high impact business opportunities.
• Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery.
Job Requirement
• Bachelor of Science in CS, MIS, related technical degree, or equivalent work experience, with minimum of 10 years of technical work experience.
• 5+ years of experience in managing Salesforce Implementation projects
• 6+ years of project and agile management or related experience that overlaps Salesforce experience
• Successfully led at least 3+ enterprise-level cross-functional transformational programs using Salesforce.
• Certified Salesforce Administrator
• Ability to drive work independently, identifying solutions, moving them to implementation, and developing long-range strategies.
• Develops, maintains, and strengthens partnerships with others inside and outside the project team who provide decision making, information, or support.
• Achieves positive outcomes by identifying common interests, clarifying differences, and achieving consensus or compromise.
• Communicates a clear, vivid, inspiring, and relevant description or picture of project benefits/value to the customer.
• Works to improve and reinforce performance in others; facilitates their skill development by providing clear, specific performance feedback and making or eliciting suggestions for solutions/performance improvement.
• Calculates team velocity, ensures visibility by graphically charting iteration progress, and applies strong facilitation skills, ensuring team is continuously adapting and improving their productivity.
• Demonstrates mastery in all aspects of Project Management plan-driven methodology, including:
o Scope Management
o Schedule Management
o Financial Management
o Issue & Risk Management
o Vendor, Contract, & Resources Management
o Execution Governance / Steering Committees, Monitoring, and Control
• Well versed with SW development and SAFE Agile practices
• Strong business acumen and familiarity with broad range of business processes beyond those impacted project
Preferred Qualification
• Active Project Management Professional (PMP) or SAFE certification
• Salesforce Certification could be a plus.
o Salesforce Advanced Administrator
o Salesforce CPQ or any other product certification.
• Prior Product Management experience a plus.
