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4–6 years of development experience
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Google Dialogflow CX & CCAI
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Chatbot/Voicebot development and conversational AI architecture
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Looker Studio, BigQuery & SQL
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Node.js or Python for webhook/fulfillment development
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Google Cloud Functions, Firestore & third-party API integrations
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Multi-turn conversations, contextual routing & error handling
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CI/CD, GitLab & DevOps
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JIRA and Agile
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Google Cloud certification