Senior Technical Writer
- Sibitalent Corp.
1 Days Ago
NA
W2, C2C
Remote
7-10 Years
Required Skills: documentation-as-code, Markdown, Git, wikis, content management systems,
Job Description
Senior Technical Writer - IAM Security
The Senior Technical Writer will create clear, accurate, and audit-ready technical content for security and Identity and Access Management solutions, processes, and operations.
Roles and Responsibilities
- Plan, author, edit, and maintain security and IAM documentation for architects, engineers, administrators, service teams, auditors, and business stakeholders.
- Polish architecture overviews, high-level and detailed designs, implementation guides, configuration standards, runbooks, standard operating procedures, and troubleshooting articles.
- Document identity lifecycle, authentication, authorization, SSO, MFA, Conditional Access, privileged access, access governance, role models, and application onboarding processes.
- Create policies, standards, control narratives, audit evidence guides, risk and exception procedures, and operational readiness documentation.
- Translate complex identity and security concepts into concise, accurate content tailored to technical, operational, executive, and end-user audiences.
- Work with IAM architects, Entra ID engineers, security teams, product owners, application teams, and compliance stakeholders to gather and validate source information.
- Facilitate structured interviews, documentation workshops, and peer reviews to capture decisions, dependencies, assumptions, and operational knowledge.
- Develop diagrams, process flows, decision trees, glossaries, FAQs, release notes, and knowledge-base content that improve adoption and supportability.
- Establish templates, style standards, terminology, metadata, versioning, review cycles, and document-control practices for the IAM documentation library.
- Maintain traceability between requirements, designs, configurations, controls, procedures, test evidence, and operational ownership.
- Review documentation for accuracy, readability, consistency, security sensitivity, accessibility, and readiness for publication.
- Manage content updates through change control and ensure documents remain aligned with solution releases, policy decisions, and operational changes.
Qualifications Required
- Bachelor's degree in Technical Communication, English, Journalism, Computer Science, Cybersecurity, Information Technology, or a related discipline, or equivalent experience.
- 7+ years of professional technical writing experience, including at least 3 years covering cybersecurity, IAM, cloud security, or enterprise infrastructure.
- Strong understanding of IAM concepts, including identity lifecycle, authentication, authorization, federation, SSO, MFA, least privilege, RBAC, privileged access, and access governance.
- Working knowledge of Microsoft Entra ID concepts and terminology, including Conditional Access, PIM, enterprise applications, app registrations, hybrid identity, and identity governance.
- Demonstrated ability to produce architecture documents, implementation guides, operating procedures, runbooks, security standards, and audit-support content.
- Ability to understand diagrams, configurations, logs, APIs, authentication flows, and engineering discussions well enough to create technically accurate documentation.
- Excellent command of business English, information architecture, content organization, grammar, editing, and audience-focused communication.
- Proficiency with Microsoft Word, PowerPoint, Visio or equivalent diagramming tools, SharePoint, and collaborative review workflows.
- Experience with documentation-as-code, Markdown, Git, wikis, content management systems, or structured authoring is preferred.
