Data Center Technician
- Quantum World Technologies Inc.
18 Hours Ago
NA
C2C
Ford-WA
7-10 Years
Required Skills: Python, Bash, Linux,
Job Description
We are seeking a skilled Data Center Technician to support day-to-day data center operations, hardware installation, troubleshooting, maintenance, and infrastructure reliability. The ideal candidate will have hands-on experience with computer hardware, Linux operating systems, server troubleshooting, and networking equipment.
The candidate will be responsible for diagnosing and resolving hardware and software issues, installing and assembling server equipment, maintaining inventory, developing scripts for server and network hardware updates, and ensuring high availability of data center infrastructure.
Key Responsibilities
- Maintain data center operations to ensure service availability, reliability, and operational efficiency.
- Troubleshoot, diagnose, repair, and replace server hardware, computer components, and networking equipment.
- Perform root cause analysis of hardware and software failures and implement corrective actions.
- Assemble, rack, install, configure, and maintain servers and related infrastructure equipment.
- Provide technical support to data center operations teams and assist with complex infrastructure issues.
- Develop and maintain scripts using Python, Bash, or other scripting languages to automate server and network hardware updates.
- Work with Linux operating systems to support diagnostics, troubleshooting, and maintenance activities.
- Troubleshoot network connectivity and hardware issues involving Cisco IOS and/or Juniper JunOS equipment.
- Maintain accurate equipment inventory, asset records, and hardware documentation.
- Develop technical documentation, troubleshooting procedures, and operational guides.
- Train internal teams on hardware troubleshooting, equipment maintenance, and operational procedures.
- Maintain and calibrate test equipment and tools as required.
- Travel up to 10% to other data center locations based on business requirements.
- Participate in a rotating on-call schedule and respond to onsite equipment failures or emergencies within 60 minutes while on scheduled on-call duty.
- Follow data center safety procedures and operational standards while working in hot and cold aisles.
Required Skills and Qualifications
- Hands-on experience with computer hardware assembly, troubleshooting, repair, and component replacement.
- Working knowledge of Linux operating systems.
- Understanding of server infrastructure, networking hardware, and data center operations.
- Ability to diagnose hardware and software failures and perform root cause analysis.
- Experience installing, assembling, and maintaining IT equipment.
- Strong documentation, inventory management, and technical support skills.
- Excellent communication, organization, time management, and problem-solving abilities.
- Ability to prioritize tasks and respond quickly to critical infrastructure issues.
- Willingness to work a flexible schedule in a 24/7 operational environment, including rotating on-call shifts.
- Ability to travel up to 10% as required.
Preferred Qualifications
- Previous data center technician or data center operations experience.
- Experience with server hardware troubleshooting, diagnostics, and repair.
- Knowledge of computer networking and network hardware.
- Scripting experience with Python, Bash, or similar languages.
- Experience with Cisco IOS and/or Juniper JunOS.
- Associate degree in an IT-related field or equivalent practical experience.
Physical and Work Environment Requirements
- Ability to regularly lift, transport, and position equipment weighing up to 50 pounds.
- Ability to sit or stand for extended periods while performing diagnostic and repair activities.
- Ability to access confined or elevated areas, including under-floor spaces and server racks, using ladders when required.
- Ability to handle small hardware components, cables, and tools requiring fine motor skills.
- Ability to work in a climate-controlled data center with variable airflow and temperatures ranging from 60°F to 90°F.
- Availability to respond onsite within 60 minutes during scheduled on-call shifts.
