MANDATORY SKILLS
Java + Spring / Spring Boot: read Java code, debug APIs and help fix application defects.
Real L2/L3 production support: own incidents, troubleshoot P1/P2 problems and complete root-cause analysis (RCA).
SQL + Unix/Linux: investigate database issues, logs, shell scripts and failed batch jobs.
Production tools: use monitoring, incident tickets and controlled deployment/release processes.
Banking environment: financial services experience is preferred, especially mission-critical systems.
MAIN RESPONSIBILITIES
Investigate application alerts and production failures; restore service safely.
Trace Java/API errors and SQL or Unix issues; implement or coordinate verified fixes.
Manage support tickets, document RCA and prevent recurring incidents.