Daily Duties / Responsibilities:

• Oversee infrastructure, business application, and helpdesk services delivered by
• internal staff and managed service providers, holding vendors to performance and accountability standards.
• Serve as primary operations liaison to statewide shared-services providers.
• Oversee enterprise system integrations with the State s SAP environment, financial institutions, and third-party systems.
• Track contract renewals, assist with procurement and budget monitoring, annual audit and reporting, and contribute to long-range technology planning.
• Supervise, develop, and direct IT staff as a member of the IT Division leadership team.
• Monitor and perform occasional rotating after-hours work to address incidents, support system maintenance, and meet deadlines