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Install, configure, upgrade, and maintain SAP BO (BI Platform) components, TIBCO Spotfire Server, Web Player, Automation Services in Cloud & On-prem environment.
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Maintain Universes (UNX/UNV) in BO and data configurations in Spotfire.
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Administer user roles, groups, and permissions in Spotfire and BO.
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Integrate with authentication systems (LDAP, Active Directory, SSO, MFA, Entra ID).
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Configure and manage connections to databases (Oracle, SQL Server, HANA, etc.).
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Manage system environments (Development, QA, Production).
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Understanding of shared storage NAS, FxS.
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Perform regular system health checks, monitoring, and performance tuning.
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Apply patches, hotfixes, and upgrades for both platforms.
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Ensure compliance with organizational security policies.
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Monitor server performance and optimize system resources.
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Tune queries, reports, and dashboards to improve responsiveness.
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Manage caching strategies and load balancing.
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Support migration of content across environments.
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Perform system testing after upgrades or changes.
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Attend business/technical meetings, maintain system documentation, runbooks, and SOPs.
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Ensure audit readiness and compliance with IT governance standards.
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Provide L2/L3 support to business users and developers.