Required Qualifications & Experience

• Experience: 6+ years of hands-on experience in cloud systems engineering, with at least 4+ years dedicated to enterprise AWS infrastructure.
• Incident Ownership: 2+ years of demonstrable experience participating in or leading technical incident response bridges for high-severity cloud outages.
• AWS Core Mastery: Deep hands-on proficiency in VPC design (subnets, route tables, peering, Transit Gateway, Direct Connect), IAM policies, EC2/ALB architectures, and microservices/containers (EKS/ECS).
• Infrastructure as Code (IaC): Advanced expertise in Terraform (modular architectures, state management) or AWS CloudFormation/CDK.
• Scripting & Automation: Strong scripting abilities in Python, Bash, or Go for automation, telemetry collection, and incident remediation.
• Tooling: Strong background using PagerDuty/Opsgenie, Jira/ServiceNow ITSM, and enterprise observability platforms (CloudWatch, Datadog, or Splunk).
• Communication: Exceptional verbal and written technical communication skills; capable of producing crisp executive-level incident summaries and technical deep-dive RCAs.

Preferred Qualifications

• AWS Certifications: AWS Certified Solutions Architect Professional, or AWS Certified DevOps Engineer Professional.
• Methodology: Practical experience operating within ITIL frameworks (Incident, Problem, Change Management) and Site Reliability Engineering (SRE) principles (SLOs/SLIs).
• Security: Prior experience managing regulated environments (SOC 2, PCI-DSS, HIPAA, or ISO 27001).