SAP Commerce Cloud Consultant
- Marici Solutions
Required Skills: SAP Hybris, Commerce Cloud, SAP BTP
Job Description
The Collins team is working toward consolidating its customer portals onto a common platform, using SAP Commerce Cloud CCv2.
Currently, one resource handles most of the SAP coordination, integration troubleshooting, and project-related activities. Collins wants to add a second resource to share operational responsibilities and free up the existing individual for higher-priority projects.
Key responsibilities
| Area | Expectations |
| SAP operational support | Investigate SAP-related issues, check order status, initiate or stop orders, and trigger or troubleshoot IDocs |
| Development team support | Work with four development teams on SAP dependencies, troubleshooting, and testing |
| Incident management | Receive ServiceNow tickets, investigate issues, and coordinate resolution |
| Integration support | Understand how SAP Commerce Cloud interacts with SAP backend systems and other applications |
| SAP BTP | Support BTP-related integration activities; BTP Integration Suite experience is a significant plus |
| Cross-team coordination | Work with SAP functional, technical, Basis, and application teams |
| Project support | Participate in requirements discussions, translate business needs into technical activities, and support ongoing portal initiatives |
Ideal candidate profile
Experience: Approximately 8–12 years, although Chris emphasized flexibility for the right candidate.
Core capabilities:
- Strong SAP functional and technical integration understanding, particularly order processing and IDocs.
- Experience working with SAP Commerce Cloud (CCv2) and backend SAP integrations.
- Ability to independently investigate SAP issues and coordinate resolutions.
- Familiarity with ServiceNow or similar ticket-management systems.
- Experience collaborating with distributed development and application-support teams.
- Strong communication and stakeholder-management skills.
Desirable: SAP BTP and Integration Suite experience, especially in regulated enterprise environments.
