Senior Salesforce Business Analyst
- Zeforge LLC
1 Days Ago
NA
W2
Rockville-MD
9-12 Years
Required Skills: Business Process Reengineering, Requirements Gathering, Agile, Process Modeling, User Stories, UAT, Stakeholder Management, Visio, Lucidchart, Miro, Jira, Confluence
Job Description
Key Responsibilities:
* Lead business process analysis and reengineering initiatives.
* Conduct stakeholder interviews, workshops, and discovery sessions.
* Analyze current-state processes and design future-state processes.
* Create process flows, swimlane diagrams, workflow models, and gap analysis.
* Gather and document business, functional, data, and system requirements.
* Create user stories, acceptance criteria, and requirements traceability.
* Support Salesforce and application modernization initiatives.
* Work with Product Owners to prioritize backlogs and business needs.
* Support UAT, change management, training, and user adoption.
* Identify opportunities for automation, analytics, AI, and process improvement.
* Lead business process analysis and reengineering initiatives.
* Conduct stakeholder interviews, workshops, and discovery sessions.
* Analyze current-state processes and design future-state processes.
* Create process flows, swimlane diagrams, workflow models, and gap analysis.
* Gather and document business, functional, data, and system requirements.
* Create user stories, acceptance criteria, and requirements traceability.
* Support Salesforce and application modernization initiatives.
* Work with Product Owners to prioritize backlogs and business needs.
* Support UAT, change management, training, and user adoption.
* Identify opportunities for automation, analytics, AI, and process improvement.
Required Skills: Business Process Reengineering, Requirements Gathering, Agile, Process Modeling, User Stories, UAT, Stakeholder Management, Visio/Lucidchart/Miro, Jira/Confluence, and Technology Modernization.
