Oracle CPQ Business Analyst
- Prospance Inc.
5 Hours Ago
NA
W2
Philadelphia-PA
6-10 Years
Required Skills: Business Rules, Acceptance Testing
Job Description
We are seeking an experienced Oracle CPQ Business Analyst to support our Lead-to-Quote-to-Order process. The analyst will partner with Sales, Sales Operations, Pricing, Finance, and IT teams to gather requirements, define business rules, and drive enhancements in Oracle CPQ, ensuring a smooth flow from opportunity through quote creation, approval, and order submission.
Key Responsibilities
- Act as the business analyst for the Oracle CPQ platform across the full Lead-to-Quote-to-Order lifecycle
- Gather, analyze, and document business requirements from Sales, Sales Ops, Pricing, Finance, and Order Management teams
- Translate requirements into functional specifications, user stories, and acceptance criteria
- Define and document product configuration rules, pricing logic, discounting, approval workflows, and quote document templates
- Map the end-to-end process from lead and opportunity creation in CRM, through quoting in CPQ, to order submission into ERP/Order Management
- Work with developers and the configuration team on Commerce processes, product models, and CPQ integrations
- Support integrations between Oracle CPQ and CRM (Salesforce or Oracle Sales Cloud) and ERP/order management systems
- Create test scenarios and support SIT and UAT, including defect triage and resolution
- Support releases, enhancements, and regression testing, including Oracle CPQ quarterly updates
- Analyze quote and order data to identify process gaps, errors, and improvement opportunities
- Provide user training, documentation, and post-go-live support
- Facilitate workshops and communicate status to business and technical stakeholders
Required Qualifications
- 5+ years of experience as a Business Analyst, with 2+ years on Oracle CPQ (Cloud)
- Strong understanding of the Lead-to-Quote-to-Order process, including opportunity management, configuration, pricing, approvals, and order submission
- Experience documenting requirements: BRDs, functional specs, user stories, and process flows
- Knowledge of CPQ concepts: product configuration, pricing rules, discounting, approval workflows, quote templates, and Commerce process
- Experience with CRM integration (Salesforce or Oracle Sales Cloud) and ERP/order management handoff
- Experience planning and supporting UAT
- Strong analytical, communication, and stakeholder management skills
- Bachelor’s degree in Business, Information Technology, or related field, or equivalent experience
Preferred Qualifications
- Hands-on knowledge of BML (BigMachines Language), Document Engine, or CPQ web services/APIs
- Experience with Oracle Fusion Cloud (Order Management, Pricing) or Oracle EBS
- Experience with Agile/Scrum and tools such as JIRA or Azure DevOps
- Familiarity with subscription, services, or complex/configurable product quoting
- Proficiency in Visio or similar process mapping tools, plus Excel and PowerPoint
- Oracle CPQ certification
