DevOps Support Engineer
- Nexylum Global LLC
Required Skills: DevOps, Salesforce DevOps, CI/CD Pipelines, Git, GitHub, GitLab, Jenkins, Azure DevOps, GitHub Actions, Salesforce CRM, Salesforce Administration, Salesforce Deployment, Salesforce Metadata Deployment, Salesforce CLI, Salesforce DX, DevOps Center, Salesforce Sandbox Management, Production Environments, Environment Management, Release Management, Deployment Automation, Linux, Unix, Shell Scripting, Python, AWS, Microsoft Azure, Google Cloud Platform, Docker, Kubernetes, Terraform, Infrastructure as Code, Application Monitoring, Troubleshooting, Apex, Lightning Web Components, Salesforce Configuration, Agile, Scrum, Version Control, Application Support, IT Support, Documentation, Problem-Solving
Job Description
- Assist in managing and maintaining CI/CD pipelines.
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Support application build, deployment, and release activities.
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Monitor application environments and troubleshoot basic issues.
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Work with Git/GitHub/GitLab for source code management and version control.
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Assist with deployment automation and release management.
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Support environment configuration and application maintenance.
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Work with development teams to resolve deployment-related issues.
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Assist in monitoring application performance, logs, and system health.
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Support basic Linux/Unix commands and shell scripting.
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Work on Salesforce deployment and release activities.
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Assist with Salesforce metadata deployments between environments.
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Support Salesforce sandbox management and environment refresh activities.
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Coordinate with developers and QA teams for successful deployments.
Maintain deployment documentation and operational procedures.
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Basic understanding of DevOps concepts and practices.
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Knowledge of CI/CD pipelines.
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Basic experience with Git, GitHub, or GitLab.
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Familiarity with Jenkins, Azure DevOps, or GitHub Actions.
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Basic knowledge of Linux/Unix commands.
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Understanding of deployment and release management.
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Basic knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
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Basic troubleshooting and monitoring skills.
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Basic understanding of Salesforce CRM.
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Familiarity with Salesforce objects, metadata, and environments.
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Basic knowledge of Salesforce Sandbox and Production environments.
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Understanding of Salesforce deployment processes.
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Exposure to Salesforce Change Sets, Salesforce CLI (SFDX), or DevOps Center is an advantage.
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Basic understanding of Apex, Lightning Web Components (LWC), or Salesforce configuration is a plus.
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Exposure to Docker and Kubernetes.
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Basic scripting knowledge (Shell or Python).
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Familiarity with Terraform or Infrastructure as Code.
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Knowledge of Salesforce DX.
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Understanding of Agile/Scrum methodologies.
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Exposure to application monitoring tools.
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Good analytical and problem-solving skills.
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Strong communication and coordination skills.
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Willingness to learn new technologies.
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Ability to work collaboratively with development and support teams.
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Good documentation and troubleshooting skills.
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1–3 years of experience in IT support, application support, DevOps, or a related role.
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Basic hands-on exposure to DevOps tools and deployment processes.
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Some knowledge of Salesforce platform and its deployment lifecycle.
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Ability to support routine deployments and troubleshoot basic issues.
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Interest in building a career in DevOps and Salesforce DevOps.
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Basic DevOps knowledge with Git and CI/CD.
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Some Salesforce knowledge or Salesforce administration/development exposure.
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Understanding of application deployment and release processes.
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Good troubleshooting skills and eagerness to learn.
