Sr. Technical Solutions Architect
  • VIIS Global Inc.
9 Hours Ago
NA
W2
New York-NY
8-10 Years
Required Skills: intrepid , modify , write scripts, SQL queries, insightful analysis , Advanced Metering Infrastructure, AMI , EIP MDMS, Linux , Observability ,Ability to intrepid, modify and write scripts and SQL queries, Able to work independently and have good communication skills, accurate and insightful analysis, Advanced Metering Infrastructure (AMI), EIP MDMS, Linux, Observability, Grafana, Python
Job Description
  • Responsible for analysing the technology environment, enterprise specifics standards, and documenting requirements; setting the collaboration framework, creating a solution prototype, participating in technology selection process, controlling solution development, and supporting project management.
  • Solid experience required in IT architecture, infrastructure, and cloud development, engineering and software architecture design, business analysis, and DevOps.
  • Strong project management, product management, and communication skills required.

    Project Role:
    • The Advanced Metering Infrastructure (AMI) Systems Specialist performs a lead technical role in application support for Client's AMI systems such as the Meter Data Management System (MDMS), and Head End System (HES).
    • Work closely with the key Vendors and Business partners on release notes explaining features, improvements, issues resolved, scheduled upgrades and enhancements.
    • Work in AMI Run team to see any tools or reports needed to support monitoring or troubleshooting the production systems.

      Portfolio Scope:
      • Responsible for day-to-day operation on MDMS and applications integrated with it. Includes on call support on rotating basis.
      • Should be able to analyse MDMS issues, trace data flow, log analysis, build automation for alerts and monitoring.
      • Need to have prevent and predict mindset
      Deliverables:
      • Work on production issues in agile framework.
      • Quick turnaround time.
      • Able to own the resolution, collaborate with vendors and other ecosystem partners.
      • Contribute to production release via planning and active participation.
      • Strong performance in trending process data and develop insights.
      Business Relationships and Management:
      • Provides updates on support issues plan, reports critical issues.
      • Troubleshoots and resolves client issues.
      • Works collaboratively with cross-functional teams to achieve all project goals.
      • Engages vendors/sponsors at the right level of detail for example in weekly status meetings.
      • Proactively engages others outside the project teams to bring in expertise to work to solve technical issues.
      Decision Making:
      • Identifies issues, develops alternatives, provides recommendations.
      People Leadership:
      • Works independently and provides guidance to other employees and contractors. Actively seeks input from team members to facilitate quick resolution to issues.
      • Demonstrates commitment and integrity and serve as a role model for team members.
      Operations:
      • Conducts incident triage, remediation, root cause analysis and recommends preventive actions including HPI.
      Performance Improvement:
      • Participates on IT process improvement teams.
      • Makes suggestions on system or process improvements.
      Communications:
      • Strengthens business relationships, managing and maintaining effective communications with all stakeholders.
      • Leads or contributes to team discussions.
      Proactively raises issues :
      • Drive continuous improvement and holistic monitoring processes.
      • Establish processes to improve operation excellence.
      • Develop and upskill team as per organizational goals.

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