Required Skills: SAP , Service Management ,. SAP SD , Order To Cash , OTC , SAP MM , SAP LE, SAP FI-AR
Job Description
Required Qualifications and Skills
- Bachelor's degree in Information Systems, Computer Science, Business Administration, Supply Chain Management, or a related discipline.
- 10+ years of hands-on experience in SAP SD functional consulting, support, and configuration, with a strong focus on Order Management.
- In-depth understanding of end-to-end Order to Cash (OTC) processes, including sales order entry, order processing, delivery management, and billing.
- Strong hands-on configuration experience with:
- Sales document types and item categories.
- Schedule line categories and determination.
- Copy control and document flow.
- Availability to Promise (ATP) and credit checks.
- Output determination and order processing controls.
- Working knowledge of SAP SD integration with Pricing, MM, LE, and FI-AR.
- Experience supporting EDI/IDoc-based order processing, including troubleshooting inbound and outbound interface failures.
- Strong SAP troubleshooting and analytical skills, including familiarity with relevant transactions, tables, application logs, and error analysis.
- Proven experience in preparing functional specifications, configuration documents, test scripts, and end-user documentation.
- Hands-on experience with ITIL-based incident, problem, and change management processes.
- Experience working with Jira Service Management (JSM) or similar ITSM platforms.
- Strong communication, stakeholder management, problem-solving, and cross-functional collaboration skills.