Experienced Project Manager to oversee project management, technical coordination, vendor management, and county support for the Statewide Elections Management System (SEMS).
The candidate will manage SEMS development activities, coordinate with third-party software vendors, monitor project progress, track technical issues, and ensure system enhancements meet agency requirements. The role also involves working closely with county election officials, providing system consultation, coordinating user training, and ensuring timely resolution of technical issues.
Key Responsibilities:
* Manage and oversee all SEMS software development activities and project deliverables.
* Coordinate and manage third-party software development vendors.
* Monitor project timelines, milestones, progress, and deliverables.
* Serve as the primary liaison between the Secretary of State's Office, county election officials, and vendors.
* Document, track, communicate, and escalate system issues and enhancement requests.
* Coordinate technical troubleshooting and ensure timely issue resolution.
* Provide SEMS system consultation and technical support to county election officials.
* Coordinate and deliver user training on SEMS functionality and system operations.
* Support software enhancements, testing, implementation, and release activities.
* Ensure development activities align with agency requirements and operational needs.
Required Skills:
* 10+ years of relevant professional experience.
* Experience in software application project management.
* Strong third-party vendor management and coordination experience.
* Experience coordinating software development activities and technical issue resolution.
* Familiarity with Mississippi election administration, county election processes, and SEMS is required.
* Strong organizational, analytical, communication, and problem-solving skills.
* Experience documenting and tracking technical issues through resolution.
* Ability to coordinate with technical and non-technical stakeholders.
* Experience providing system consultation, end-user support, and training.
Preferred Skills:
* Experience with Election Management Systems (EMS) or comparable election applications.
* Government or public-sector IT project management experience.
* Knowledge of SDLC methodologies, Quality Assurance (QA), and User Acceptance Testing (UAT).
* Application security, vulnerability management, access controls, and data protection.
* Database management and systems integration.
* Software change, configuration, and release management.
* Experience managing third-party software vendors and government technology projects.
* Experience providing technical training and support to government personnel.
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