Job Title: Product Manager III Must have experience researching & creating personas, and mapping journeys Description:The Legato program’s mission is to accelerate software delivery at ***. We do this by standardizing our software and cloud architectures and by streamlining and automating the way code gets from idea to production. We partner widely across Client Technology to craft and implement a comprehensive workstation, CI/CD, and runtime experience that is fast, easy, and delightful to use.We are hiring a contractor to support our product team to ideate and define product personas and to map our customer (engineers) journeys.In this role you will share responsibility with the rest of the team for delivering on our product roadmap.As an individual contributor, you will not have direct reports. You will report to the Product Director for LegatoSome of the problems we will work on include:• Protecting and improving the platform’s developer experience• Defining and driving adoption of platform personas• Mapping the E2E customer journeys to inform product direction.• Reducing complexity through automation and simplification of engineering processes and experiencesAs a contractor, you will:With support of the rest of the product management team,• Quickly become an authority in the problem space by building connections with subject matter experts.• Partner with peers in our Developer Experience, Cloud Engineering, Information Security, and other engineering organizations to create personas and map user journeys.• Work closely with our engineers to drive understanding of the personas and user journeys.• Ensure that benchmarks are in place to track improves for the user journeys.• Identify risks, dependencies, challenges, opportunities, and business integration needs that impact delivery against the roadmap.You may be a fit if:• You can demonstrate both technical competence and business insight.• You have proven problem solving, organizational, and analytical abilities.• You’re a quick learner and are driven to learn new things.• You can decompose abstract customer desires into relevant and detailed business features.• You can convincingly articulate the business value of technology work and distinguish between technical and business requirements and constraints.• You have a passion for improving and enriching customer experiences.• You are hardworking and passionate about “making it great.”• You establish and maintain effective working relationships.• You have experience in developing personas.• You have experience of journey mapping and communicating its value. Sincerely yours, Rashmi Rashmi Technical Recruiter eTeam Inc.rashmi@eteaminc.com (908) 388-5076
Location: New York, NY Pay Rate: $65-$76 per hour Duration: 6+Months (Possibility C2H depend upon your experience)Jobseeker
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