Required Skills: REST, SOAP, APIs, SQL, ServiceNow, ITSM, CSM, JavaScript, HTML, CSS,
Job Description
Job Title: ServiceNow Lead
Location: Plano, TX
Client - Wipro
Job Description:
Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and reliability.
Custom Application Development: Lead the design, development, and deployment of custom applications on the ServiceNow platform.
Integration: Manage and implement integrations between ServiceNow and other enterprise systems using APIs, web services, and other integration tools.
Technical Leadership: Provide technical guidance and mentorship to a team of developers, ensuring best practices and high-quality code.
Project Management: Coordinate with project managers to ensure timely delivery of projects, meeting all requirements and specifications.
Stakeholder Collaboration: Work closely with business stakeholders to understand their needs and translate them into technical solutions.
Continuous Improvement: Identify opportunities for process improvements and implement solutions to enhance the efficiency and effectiveness of the ServiceNow platform.
Qualifications:
Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 7 years of experience in ServiceNow development and administration.
Technical Skills:
Proficiency in JavaScript, HTML, CSS, and other web technologies.
Strong understanding of ServiceNow modules, including ITSM and CSM.
Experience with ServiceNow integration using REST/SOAP APIs.
Knowledge of database concepts and SQL.
Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, or other relevant certifications.
Soft Skills: Excellent communication, leadership, and problem-solving skills.
Preferred Qualifications:
Experience with Agile/Scrum methodologies.
Familiarity with ITIL processes and best practices.
Previous experience in a technical lead role.