Business Analyst
- MM IT
142 Days Ago
50-55 per Hourly
NA
Houston-TX
6-12 Years
Required Skills: airline, business analyst
Job Description
Role: Business Analyst
Location: Houston, TX / Chicago IL - Hybrid (Day 1 Onsite)
Duration: 12+ Months
Job Description:
Key Responsibilities:
1. Business Insights and Analysis
• Analyze complex operational data related to Flight Attendant (FA) performance, attendance, training records, and compliance.
• Identify trends, challenges, and areas for improvement based on FA data and operational metrics.
• Apply predictive analytics to forecast staffing and operational needs and advise on business impacts and changes.
2. Tool Proficiency:
• Use tools like Power BI, Kibana, and UDH to gather, analyze, and visualize FA-related data, supporting data-driven decisions for improving operations and employee management.
3. Collaboration with Stakeholders
• Translate high-level business requirements related to FA data and operational needs into detailed user stories for development and QA teams.
• Collaborate with business stakeholders to ensure that FA record management systems are aligned with broader company goals and enhance employee efficiency and compliance.
4. Project Management and Methodology
• Apply Agile methodologies (Scrum, SAFe, Kanban) to manage and prioritize digital projects related to Flight Attendant record management, ensuring they align with business objectives.
• Oversee multiple projects, ensuring timely delivery and measurable impact on operational effectiveness.
5. Presentation and Reporting
• Prepare and deliver reports to senior management, presenting findings related to FA data analysis and providing actionable recommendations to optimize flight attendant performance, compliance, and resource allocation.
• Create clear, insightful visualizations to guide decision-making related to FA records management.
6. Collaboration with Developers
• Work closely with developers to ensure that FA records management systems (such as data collection tools, performance trackers, and compliance monitors) are aligned with both technical roadmaps and business strategies.
• Act as a liaison between business stakeholders (such as HR, operations, and training departments) and technical teams, ensuring effective implementation and continuous improvement of FA data systems.
Qualifications
1. Business Insights and Analysis
• Analyze complex operational data related to Flight Attendant (FA) performance, attendance, training records, and compliance.
• Identify trends, challenges, and areas for improvement based on FA data and operational metrics.
• Apply predictive analytics to forecast staffing and operational needs and advise on business impacts and changes.
2. Tool Proficiency:
• Use tools like Power BI, Kibana, and UDH to gather, analyze, and visualize FA-related data, supporting data-driven decisions for improving operations and employee management.
3. Collaboration with Stakeholders
• Translate high-level business requirements related to FA data and operational needs into detailed user stories for development and QA teams.
• Collaborate with business stakeholders to ensure that FA record management systems are aligned with broader company goals and enhance employee efficiency and compliance.
4. Project Management and Methodology
• Apply Agile methodologies (Scrum, SAFe, Kanban) to manage and prioritize digital projects related to Flight Attendant record management, ensuring they align with business objectives.
• Oversee multiple projects, ensuring timely delivery and measurable impact on operational effectiveness.
5. Presentation and Reporting
• Prepare and deliver reports to senior management, presenting findings related to FA data analysis and providing actionable recommendations to optimize flight attendant performance, compliance, and resource allocation.
• Create clear, insightful visualizations to guide decision-making related to FA records management.
6. Collaboration with Developers
• Work closely with developers to ensure that FA records management systems (such as data collection tools, performance trackers, and compliance monitors) are aligned with both technical roadmaps and business strategies.
• Act as a liaison between business stakeholders (such as HR, operations, and training departments) and technical teams, ensuring effective implementation and continuous improvement of FA data systems.
Qualifications
Required:
• Education: Bachelor’s degree in computer science, Business, Technology, or a related field.
• Experience: Minimum of 6 years of experience in business analysis role, with a focus on employee records or operational data management.
Skills & Knowledge:
• Proven experience in delivering business insights and managing operational records systems (specifically related to Flight Attendants or similar roles).
• Solid understanding of business analysis principles, methodologies, and standard processes.
• Familiarity with Agile project management methodologies (Scrum, SAFe, Kanban).
• Expertise in using data analysis tools such as Power BI, Kibana, and UDH to manage and interpret operational data.
• Excellent verbal and written communication skills to translate complex data into actionable insights for both business and technical teams.
• Familiarity with design tools like Figma and Zeplin.
• Education: Bachelor’s degree in computer science, Business, Technology, or a related field.
• Experience: Minimum of 6 years of experience in business analysis role, with a focus on employee records or operational data management.
Skills & Knowledge:
• Proven experience in delivering business insights and managing operational records systems (specifically related to Flight Attendants or similar roles).
• Solid understanding of business analysis principles, methodologies, and standard processes.
• Familiarity with Agile project management methodologies (Scrum, SAFe, Kanban).
• Expertise in using data analysis tools such as Power BI, Kibana, and UDH to manage and interpret operational data.
• Excellent verbal and written communication skills to translate complex data into actionable insights for both business and technical teams.
• Familiarity with design tools like Figma and Zeplin.
Preferred:
• Advanced Education: Master’s degree in business, Technology, or related fields.
• Experience with FA Records: Deep understanding of Flight Attendant records management, including performance tracking, compliance monitoring, and workforce optimization.
• Agile Certifications: Relevant certifications in Agile methodologies such as SAFe, Scrum, or Kanban.
• Analytics Tools Certification: Training or certification in analytics tools (e.g., Power BI, Kibana) is advantageous.
• Advanced Education: Master’s degree in business, Technology, or related fields.
• Experience with FA Records: Deep understanding of Flight Attendant records management, including performance tracking, compliance monitoring, and workforce optimization.
• Agile Certifications: Relevant certifications in Agile methodologies such as SAFe, Scrum, or Kanban.
• Analytics Tools Certification: Training or certification in analytics tools (e.g., Power BI, Kibana) is advantageous.
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