Experience with designing solutions using the Pega CDH (Customer Decisioning Hub).
Analytical and problem-solving skills to break down complex business processes and identify opportunities for improvement and simplification.
Knowledge of systems design and Pega technology to align the business requirements and end-user needs with Pega’s out-of-the-box features.
Active listening, communication, and facilitation skills to create a common language and understanding of both the business need and Pega’s capabilities between the project team and other stakeholders.
Ability to gather business requirements, collaborate with stakeholders and Pega development for solutions on the Pega platform.