Required Skills: MS Word, Excel, PowerPoint, Bachelor’s degree in English, Communications, Journalism

Job Description

Job Description:

The Senior Technical Writer develops clear, user-friendly documentation for the organization’s computing systems, ensuring technical and non-technical users can effectively utilize and support them.

Responsibilities:

• Work with stakeholders to identify documentation needs for hardware/software.
• Develop and maintain technical documentation, including user manuals, policies, and training materials.
• Edit and standardize IT documentation for consistency and clarity.
• Research and implement new documentation tools and best practices.
• Collaborate with designers to create visual aids like charts and diagrams.
• Ensure documentation remains current and meets audience needs.

Requirements:

• Bachelor’s degree in English, Communications, Journalism, or a related field.
• 5+ years of technical writing experience, preferably in IT/software.
• Strong knowledge of documentation tools (MS Word, Excel, PowerPoint).
• Excellent writing, editing, and communication skills.
• Ability to simplify complex technical concepts for diverse audiences.
• Highly organized with strong attention to detail.

Work Conditions:

• Extended sitting, computer use, and keyboard/mouse operation.