Leave of Absence Case Manager
- Infojini
82 Days Ago
50-55 per W2 Hourly
NA
Morristown-NJ
3-5 Years
Required Skills: CUSTOMER SERVICE, LIAISON, DOCUMENTATION, HUMAN RESOURCES, MAINTAIN DATA
Job Description
Leave of Absence Case Manager
Job Summary:
- Serve as a point of contact for assigned team members to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by client
Job Responsibilities:
- -Initiate and respond to inquiries about leave, worker’s compensation and disability events, benefits, and options available to team members.
- -Monitors, tracks, and maintains all records for work-related injuries and absences and prepares periodic reports on safety, work related absences and modified duty data.
- -Gathers information in a timely manner on team members that have sustained work-related injury/illness and identifies potential red flag issues and alerts management in a timely manner.
- -Ensures strict compliance for all team member information including health information.
- -Acts a liaison with injured workers, Occupational Health, departmental staff, medical providers, third party administrator, and Human Resources, as needed.
- -Manages caseload efficiently, organizes priorities, provides timely intervention and maintains sensitivity to confidential records.
- -Maintain data entry and system records to ensure accurate and timely information/documentation.
- -Consult, coordinate and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems, as appropriate.
- -Other duties as assigned.
Skills:
Required Skills & Experience:
- -Thorough knowledge of federal, state laws, regulations, rules, policies and procedures regarding workplace absence and disability designations, covering both occupational injuries and all other types of work absences.
- -Thorough knowledge of ADA regulations and compliance requirements.
- -Knowledge of regulations and policies governing confidentiality and the release of information.
- -Ability to express oneself clearly and concisely both orally and in writing.
- -Proven customer service skills including empathy, compassion, patience and enthusiasm.
- -Three (3) years of Human Resources experience required.
Preferred Skills & Experience:
-Leave of Absence experience preferred.
Preferred Education:
-Bachelor's Degree preferred.
Preferred Certifications & Licensure:
-HR certification (i.e., CCP, PHR, SPHR) preferred.
Skills:
Required
-Leave of Absence experience preferred.
Preferred Education:
-Bachelor's Degree preferred.
Preferred Certifications & Licensure:
-HR certification (i.e., CCP, PHR, SPHR) preferred.
Skills:
Required
- CUSTOMER SERVICE
- LIAISON
- DOCUMENTATION
- HUMAN RESOURCES
- MAINTAIN DATA
Additional
- PAYROLL
- RETAIL SALES
- PHR
- DATA ENTRY
- CUSTOMER SERVICE ORIENTED
