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10+ years of experience as a Business Analyst, with significant experience in the cards & payment domain and a focus on US market operations.
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Proven track record in leading transformative projects within the financial services industry, particularly in the cards & payment space.
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Strong knowledge of BIAN, card products, payment systems, customer experience management, and industry regulations for US market.
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Gathering and documenting business requirements and translating them into functional specifications
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Exceptional BA skills, with experience in working with Collaborating with cross-functional teams to develop and implement solutions that meet business requirements.
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Proficiency in card business process analysis and digital transformation strategies.
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Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
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Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.