Required Skills: Business Analyst, Health insurance Systems, billing systems, Payment Systems, SQL, MS Office Suite
          Job Description
                    Title: Sr. Business Analyst – Team Lead
 Location: NY/NJ – Onsite
 Duration: Contract
 PR Range: $50/hr- $52/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
           
 Job Description:
 Mandatory Skills : Healthcare Insurance, Billing, Payments, Claims, System Integration
  
 Job Description: 
 Indium is seeking a skilled Sr. Business Analyst with a strong background in healthcare 
 insurance and contribution accounting. This role involves hands-on consulting to assess, 
 strategize, and implement standardized practices that align with the client’s business goals and 
 regulatory requirements. We are seeking a passionate, results-oriented candidate who excels in 
 client interactions, and can collaborate effectively stakeholders to analyze, define and manage 
 requirements for client or product. This person must possess a blend of business and technical 
 savvy; strong communication skills to collaborate across internal and external stakeholders. 
 Experience working in onshore-offshore delivery model, managing a small team of offshore 
 resources is a must.  
  
 Key Responsibilities: 
 Requirements Gathering & Analysis: Collaborate with stakeholders, including business 
 units, technical teams, and clients, to gather and document detailed business requirements 
 for health insurance systems, applications, and processes. 
 ∙Business Process Modeling: Analyze current business processes and propose process 
 improvements to optimize efficiency, reduce costs, and enhance service delivery within 
 the health insurance domain. 
 ∙Solution Design & Implementation: Work closely with technical teams to translate 
 business requirements into functional specifications, user stories, and system designs, 
 ensuring alignment with industry standards and regulatory compliance. 
 ∙Testing & Quality Assurance: Support the testing process by ensuring business 
 requirements are correctly implemented, validating system functionality, and conducting 
 user acceptance testing (UAT). 
 ∙Training & Support: Provide training to team, prepare workflows, and process changes. 
 Support the client through post-implementation phases. 
 ∙Stakeholder Engagement: Serve as the primary point of contact between the client and 
 development teams to ensure all requirements are fully understood and addressed in 
 system designs and solutions. 
 ∙Continuous Improvement: Identify opportunities for process and system improvements 
 within the organization and recommend actionable solutions for better health insurance 
 service delivery. 
 ∙Onshore-Offshore Model Collaboration: Work effectively with both onshore and 
 offshore teams to manage project delivery, ensuring seamless communication, 
 coordination, and alignment across time zones to meet project milestones and deadlines. 
  
 Required Skills and Qualifications: 
 ∙Experience: 12-15 years of experience as a Business Analyst in the health insurance 
 systems and billing/payment systems.  
 ∙Technical Skills: Proficiency in business analysis tools (e.g., SQL/similar programming 
 language, Microsoft Office Suite, Data Import/Export tools). 
 ∙Knowledge: Deep understanding of the health insurance landscape, including 
 Contribution Accounting, Billing and Payments, Claims Processing, and System 
 Integrations.  
 ∙Analytical Skills: Strong problem-solving abilities with a keen eye for detail and a data-
 driven approach to analysis. 
 ∙Communication: Excellent written and verbal communication skills with the ability to 
 present complex concepts to both technical and non-technical stakeholders. 
 ∙Collaboration: Proven ability to work cross-functionally with diverse teams, including 
 IT, business operations, external partners, and offshore teams. 
  
 Preferred Qualifications: 
 ∙Healthcare Certifications: Any relevant certifications in health insurance, healthcare 
 analytics, or related areas 
 ∙Contribution Accounting Experience: Familiarity with Contribution Accounting, 
 billing and payment systems 
  
 Personal Attributes: 
 ∙Strong attention to detail and organizational skills. 
 ∙Ability to manage multiple tasks and prioritize effectively. 
 ∙Client-focused with a commitment to delivering high-quality solutions. 
 ∙Ability to adapt quickly to changing requirements and priorities. 
  
 Education:  
 ∙Bachelor’s or Master’s degree in Business, Information Systems, Healthcare 
 Management, or related field.