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File: /var/www/html/application/helpers/global_helper.php
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Technical Writer
  • Kforce Technology Staffing
82 Days Ago
40-46 per Hourly
NA
Redmond-WA
4-8 Years
Required Skills: Technical Writing, Collaboration, Knowledge Base, Editing, Clarity, Research
Job Description

Technical Writer:

Key Responsibilities:
* Technical Writer will collaborate with software engineers and other technical team members to gather information and develop clear and concise troubleshooting guides
* Create and maintain various self-service documentation, including FAQs, how-to guides, and knowledge base articles
* Ensure all documentation is accurate, up-to-date, and aligned with company standards and best practices
* Review and edit existing documentation to enhance clarity, consistency, and overall quality
* Work closely with the support team to identify common issues and create documentation to address these problems proactively
* Use technical knowledge to translate complex technical concepts into easily understandable content for various audiences
* As a Technical Writer, you will conduct research and interviews to gather information from subject matter experts
* Participate in peer reviews and provide constructive feedback to colleagues
* Stay current with industry trends and advancements to continuously improve documentation quality

REQUIREMENTS:
* Bachelor's degree in Technical Writing, Communication, Computer Science, or a related field
* 2-4 years of experience as a Technical Writer, preferably in a software development environment
* Minimum 2 years of experience with Markdown
* Minimum 2 years of experience with Excel
* Minimum 2 years of experience with Word
* Experience with version control systems (e.g., Git) is a plus
* Familiarity with Agile methodologies and software development lifecycle (SDLC)
* Excellent written and verbal communication skills
* Proficiency in using documentation tools and software, such as Microsoft Word, Confluence, and Markdown editors
* Detail-oriented with strong organizational and time management skills
* Strong ability to explain technical concepts clearly and concisely
* Ability to work independently and collaboratively in a fast-paced environment

Preferred Qualifications:
* Experience creating multimedia content, such as video tutorials or infographics
* Prior experience in developing documentation for customer support teams
* Knowledge of programming languages and software engineering concepts

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https://www.tekjobs.net/jobs/applyjob", type: "POST", enctype: 'multipart/form-data', data: formData, processData: false, contentType: false, cache: false, // timeout: 60000, success: function(data) { const jsonData = JSON.parse(data); if(jsonData.hasOwnProperty('error')) { alert(jsonData.error); } else if(jsonData.hasOwnProperty('success')) { alert('successfully applied for this job'); $(".close").trigger('click'); $("#name").val(''); $("#contactNumber").val(''); $("#resume").val(''); $("#fromEmail").trigger('focusout'); } else { setTimeout(()=> { alert('something went wrong'); // window.location.reload(); }, 2000); } } }) return false; } }); $("#btnSendMail").hide(); $("#selectedResume").on('change', function() { if($("#selectedResume").val().length) { $("#btnSendMail").show(); } else { $("#btnSendMail").hide(); } }); $("#fromEmail").on('focusout', function() { $("#btnSendMail").hide(); appliedEmail = $("#fromEmail").val(); if(appliedEmail.trim() == '') { $("#resumeSelect").hide(); $("#fillInfo1").show(); $("#fillInfo2").show(); $("#p-fill").hide(); } mailFormat = /\S+@\S+\.\S+/; if(mailFormat.test(appliedEmail)) { // alert('hello'); $.ajax({ url: "https://www.tekjobs.net/candidate/getCandidatesDetail", data: {email: appliedEmail}, type: "POST", success: function(data) { jsonData = JSON.parse(data); if(jsonData.hasOwnProperty('candDetail')) { if(jsonData.candDetail.length == 0) { $("#selectedResume").html(''); $("#resumeSelect").hide(); $("#fillInfo1").show(); $("#fillInfo2").show(); $("#p-fill").hide(); } else { let htmlCont = ''; $.each(jsonData.candDetail, function(key, value) { htmlCont += ''; }); $("#selectedResume").html(htmlCont); $("#resumeSelect").show(); $("#fillInfo1").show(); $("#fillInfo2").hide(); $("#p-fill").show(); } } else { $("#selectedResume").html(''); } $("#selectedResume").multiselect('rebuild'); $("#formApplyJob").valid(); } }); } }) $("#selectedResume,#name,#contactNumber,#resume").on('change', ()=> { $("#formApplyJob").valid(); }) const emailCookie = $("#fromEmail").val(); if(emailCookie) { $("#fromEmail").trigger('focusout'); } });