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Diagnostic and Troubleshooting: Accurately diagnose and resolve a variety of hardware, software, and network-related issues for personal computers and approved endpoint systems. This includes both on-site and remote troubleshooting to maximize efficiency.
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Installation and Configuration: Responsible for the installation, configuration, and maintenance of operating systems, including Windows, macOS, and some Linux applications, along with related peripheral devices.
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Receive, store, and issue equipment, tools, and supplies securely and organized.
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Maintain accurate inventory records, including tracking and updating information in the asset management system.
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Conduct regular inventory audits to ensure proper stock levels and identify discrepancies.
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Process and fulfill equipment requests from internal departments, ensuring timely delivery.
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Coordinate with vendors and suppliers for asset procurement and returns as needed.
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Prepare and update detailed reports on inventory status, asset usage, and stock levels.
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Inspect incoming shipments to verify quantity, quality, and accuracy against purchase orders.
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Organize and maintain the warehouse space for optimal efficiency and accessibility.
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Assist with the disposal or decommissioning of outdated or unused assets to comply with company policy.
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Collaborate with other departments to address asset-related inquiries and support operational needs.