Salesforce Communication Cloud
- micro2MGEGA
2 Days Ago
NA
NA
Remote
13-15 Years
Required Skills: communication, cloud
Job Description
Position : Salesforce Solution architect ( Communication Cloud )
Role: Salesforce Communications Cloud Solutions Architect
Client : Windstream /Infosys
Location: Remote
Need all relevant documents when asked + Certification is MUST ( Relevant )
- Design end-to-end Salesforce solutions utilizing Salesforce Communications Cloud, ensuring alignment with client business objectives, industry best practices, and regulatory requirements.
- Architect scalable and secure solutions for key Communications Cloud modules such as Enterprise Product Catalog (EPC), Configure, Price, Quote (CPQ), Order Management (OM), Contract Lifecycle Management (CLM), and Digital Commerce.
- Collaborate with enterprise architects and other solution architects to design holistic solutions that integrate seamlessly with other enterprise systems (e.g., OSS/BSS, billing platforms, ERP).
- Create and maintain architectural blueprints, design specifications, data flow diagrams, and other relevant documentation.
- Lead solution design workshops and technical discussions with clients and internal teams to gather requirements and articulate proposed solutions.
- Provide technical guidance and recommendations on the optimal use of Salesforce features and functionalities within the Communications Cloud.
- Design and implement seamless integrations between Salesforce Communications Cloud and external systems using various integration patterns and tools (e.g., REST/SOAP APIs, middleware like MuleSoft or Boomi).
- Minimum of 13+ years of experience in Salesforce implementations, with at least 5+ years of hands-on experience as a Solution Architect.
- Extensive and demonstrable experience with Salesforce Communications Cloud, including a deep understanding of its core modules (EPC, CPQ, OM, CLM, Digital Commerce) and underlying data model.
