Microsoft Collaboration Engineer
- TekisHub Consulting Services
11 Hours Ago
NA
NA
Sunnyvale-CA
8-12 Years
Required Skills: IT Support, System Administration, Microsoft 365 Services, Power Platform, Azure active Directory, Microsoft Entra ID, Microsoft 365 Compliance and security center tools
Job Description
Position: Microsoft Collaboration Engineer (Power Platform & Office 365 Support)
Location: Sunnyvale, CA (Day one onsite)
Duration: 6+ Months
Job Summary:
Position Overview
Are you passionate about Microsoft’s cloud collaboration tools and eager to expand your expertise? Join our energetic IT team as a Microsoft Collaboration Engineer! In this role, you’ll play a vital part in supporting and optimizing Microsoft 365 and Power Platform services. We’re looking for someone with a solid foundation in Microsoft cloud technologies, sharp troubleshooting abilities, and a positive, solutions-oriented mindset.
Responsibilities
- Provide Tier 2 support for Microsoft 365 services: Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
- Troubleshoot and resolve issues in Power Platform applications, including Power Apps, Power Automate, Copilot, and Power BI.
- Assist with administration and upkeep of Microsoft 365 tenants, licenses, and user accounts.
- Work alongside senior engineers to implement governance, compliance, and security policies for collaboration tools.
- Partner with business units to facilitate low-code/no-code app development and automation projects using Power Platform.
- Monitor system health and conduct routine maintenance tasks.
- Create and update documentation for standard operating procedures, configurations, and troubleshooting guides.
- Stay informed on Microsoft 365 roadmap developments and proactively apply relevant updates.
- Engage in continuous service improvement and automation initiatives.
Required Qualifications
- Bachelor’s degree in computer science, Information Technology, or a related discipline.
- At least 5 years of experience in IT support or system administration.
- Proficient with Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
- Basic to intermediate experience with Power Platform (Power Apps, Power Automate).
- Understanding of Azure Active Directory and Microsoft Entra ID.
- Familiar with Microsoft 365 compliance and security center tools.
- Excellent problem-solving and communication skills.
- Ability to work both independently and collaboratively within a team.
- Eagerness to learn new Microsoft tools and technologies.
