Required Skills: Microsoft Dynamic 365, Dynamic 365, Child Welfare, CCWIS, SACWIS, CCWIS regulations, Dynamics platform functionality, Child welfare program, CRM, CE, Power Platform
Job Description
Job Role: Microsoft Dynamics 365 Consultant
Location: 100% Remote Role
Job Description -
We are seeking experienced Microsoft Dynamics 365 professionals with hands-on expertise supporting Child Welfare programs, specifically CCWIS (Comprehensive Child Welfare Information System). The ideal candidate will have strong functional and/or technical Dynamics experience, along with direct exposure to human services programs, data structures, workflows, and modernization initiatives within Child Welfare.
Responsibilities:
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Contribute to the design, configuration, and implementation of Microsoft Dynamics 365 solutions for CCWIS modernization projects.
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Develop business processes, workflows, entities, and custom components aligned with Child Welfare program needs.
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Analyze and translate Child Welfare program requirements into Dynamics platform functionality.
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Participate in requirement sessions with program SMEs, case managers, and technical teams.
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Support data migration, integration, and reporting activities related to CCWIS.
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Troubleshoot and resolve Dynamics 365 functional and technical issues.
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Ensure solutions comply with federal CCWIS regulations and data standards.
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Assist in user acceptance testing, documentation, and training efforts.
Required Qualifications:
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3+ years of hands-on experience with Microsoft Dynamics 365 (CRM, CE, Power Platform).
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Experience working on CCWIS, SACWIS, or other Child Welfare systems.
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Experience customizing Dynamics: workflows, plugins, Power Apps, Power Automate, data modelling.
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Understanding of Child Welfare processes (case management, intake, investigations, licensing, permanency).
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Knowledge of system integration, APIs, and data migration strategies.
Preferred Qualifications:
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Experience on state government HHS/Child Welfare modernization projects.
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Microsoft certifications (MB-200, PL-200, MB-600, etc.).
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Experience with Azure, DevOps, Dataverse, or enterprise integrations.