Technical Project Coordinator
- VRK IT VISION
14 Hours Ago
45-50 per Hourly
NA
Saint Louis-MO
9-27 Years
Required Skills: Technical Project Coordinator
Job Description
Job title: Technical Project Coordinator
Work Location with Zip code: Saint Louis, MO 63131
Client: Infosys (Visa Independent candidates)
Position: 1
Duration of the project: 6 Months
· This role requires any travel (Yes/No): NO
· Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
· Is this a 100% remote role? NO
· Minimum years of experience required: 8-10 Years
· Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
· Education Qualification required: BE
Job Title: Technical Project Coordinator (UCC)
Role Overview:
The Technical Project Coordinator will serve as a critical bridge between business stakeholders, Business Analysts, and the Template Development team. This individual is responsible for coordinating the end-to-end lifecycle of communication templates (Email, SMS, RCS, and Autocall) while providing high-level technical guidance to developers. The ideal candidate understands the technical complexities of front-end code and cloud-based delivery systems and can act as a technical escalations point to ensure the successful delivery of customer-facing notifications and marketing campaigns.
Key Responsibilities:
Project Coordination: Manage the intake process for new template requests and enhancements, ensuring all UCC projects are documented, prioritized, and tracked from request through deployment.
Technical Support & Mentorship: Act as a technical resource for template developers, providing guidance on HTML, JavaScript, and Handlebars implementation to solve complex logic or layout challenges.
Ecosystem Oversight: Maintain a deep understanding of the UCC technical stack (VS Code, GitLab, AWS Pinpoint) and assist in the strategic transition to new delivery solutions as AWS Pinpoint is sunset.
Cross-Functional Liaison: "Bridge the gap" between Business Analysts and developers to ensure business requirements are technically feasible and clearly translated into actionable development tasks.
Quality & Standards: Establish and oversee technical standards for code quality and version control in GitLab to ensure consistent and reliable customer communications.
Hands-on Assistance (As Needed): While primarily a coordination and support role, the candidate should be willing and able to perform coding and debugging if project volumes or complexity require it.
Required Skillset:
• Template Development: Proficiency in HTML, JavaScript, and Handlebars.js for dynamic content generation.
• Version Control: Strong experience using GitLab (or similar Git-based systems) for code management and deployment workflows.
• Cloud Delivery Systems: Familiarity with AWS Pinpoint or equivalent Customer Engagement Platforms (CEP) for multi-channel messaging.
• Technical Problem Solving: Ability to troubleshoot rendering issues across various devices and platforms (Email clients, SMS, RCS).
• Project Management Tools: Experience with project tracking software (e.g., Jira, Asana, or Trello) to manage intake and project visibility.
• Communication: Exceptional ability to explain technical constraints to non-technical stakeholders and business objectives to developers.
Preferred Qualifications:
• Experience with RCS (Rich Communication Services) and Auto call technology.
• Knowledge of the AWS ecosystem beyond Pinpoint (e.g., Lambda, S3) to assist in platform migrations.
• Previous experience in a "Lead" or "Senior" developer role within a marketing or customer communications environment.
