Endpoint Technician
- Siri Info Solutions
15 Hours Ago
NA
W2
Chelmsford-MA
3-8 Years
Required Skills: laptop, desktop, servers, switches, mobile device, printer, copier, plotter, video conference, Windows OS, Microsoft Office, Office 365, iOS, mobile device
Job Description
Job Title: Endpoint Technicians
Duration: 6 months
Location: Chelmsford, MA
Diagnose computer hardware problems for repair or replacement or upgrade (laptop, desktop, servers, switches, mobile device, printer, copier, plotter, video conference)
Windows OS, Microsoft Office, Office 365, iOS and mobile device and VM tools
Hands-on experience in relevant hardware and software installation, upgrade, and troubleshooting Detective-like troubleshooting and problem solving, attention to detail
Knowledge and experience of customer IT service delivery, ticketing tools and knowledge-based systems
Customer service orientation
Must be able to work on-site in Chelmsford, MA (suburb of Boston, MA)
Skills: IT Service Management Consulting
Experience Required: 6-8
